Background
Logo

Privacy Policy for OKCHAT.AI

Introduction

Welcome to OKCHAT.AI! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our services.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, such as:

  • Name ((to personalize your experience))
  • Email address ((for account management and communication))
  • Phone number ((for account verification and support))
  • Payment information ((if applicable), (for processing transactions))

Usage Data

We automatically collect information about your interactions with our services, including:

  • IP address ((to ensure security and analyze traffic))
  • Browser type ((to optimize compatibility))
  • Pages visited ((to understand user behavior and improve navigation))
  • Time and date of visits ((for usage analysis and server logs))
  • Device information ((to optimize display and functionality))

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and gather data about your usage patterns. These technologies help us remember your preferences, understand how you use our services, and personalize content and advertisements (if applicable).

You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of our services.

How We Use Your Information

To Provide and Improve Services

  • Operate and maintain our services
  • Improve user experience
  • Develop new features and functionalities
  • For verification processes with platforms like Meta (Facebook, Messenger, WhatsApp, Instagram) to ensure compliance and eligibility.

For Communication

  • Respond to your inquiries and support requests
  • Send you updates and promotional materials (with your consent)

For Security and Compliance

  • Protect against fraud and unauthorized access
  • Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

    Examples of service providers include hosting providers, analytics services, payment processors, and customer support platforms.

  • Legal Authorities: When required by law or to protect our rights and safety, we may disclose your information to legal authorities, government agencies, or in response to legal processes (such as subpoenas or court orders).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.

Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, and destruction. We are committed to ensuring the confidentiality, integrity, and availability of your personal data.

These measures include encryption (both in transit and at rest), firewalls, secure server facilities, access controls, regular security audits, and employee training on data protection best practices.

Your Rights

You have the following rights regarding your personal information:

  • The right to access and request a copy of the personal information we hold about you.
  • The right to request correction of inaccurate or incomplete personal information.
  • The right to request deletion of your personal data under certain circumstances.
  • The right to request restriction of processing of your personal data, under certain circumstances.
  • The right to object to the processing of your personal data, under certain circumstances.
  • The right to data portability, allowing you to receive your personal data in a structured, commonly used, and machine-readable format and to transmit those data to another controller.
  • The right to opt-out of marketing communications at any time.
  • The right to withdraw your consent at any time, where we are relying on consent to process your personal data.

To exercise any of these rights, please contact us at [email protected].

International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from the laws of your country.

When we transfer your information internationally, we implement appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy and applicable data protection laws. These safeguards may include using Standard Contractual Clauses approved by the European Commission or relying on other legally recognized transfer mechanisms.

Children's Privacy

Our services are not intended for individuals under a certain age. We are committed to protecting the privacy of children.

We do not knowingly collect personal information from children under the age of 13 (or other applicable age limit in your jurisdiction).

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically.

We will notify you of any significant changes by posting the new policy on our website and updating the 'Last Updated' date. For material changes, we may also provide additional notice, such as via email or in-app notifications.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Address: 5th Floor, Room 509, 87 Cheongam-ro, Nam-gu, Pohang-si, Gyeongsangbuk-do, South Korea

Effective Date: January 1, 2025

Last Updated Date: 4/4/2025